Custom Edit Button under change request in SOW is not clickable
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
I have created a Edit action button in RITM --> related list--> change request on SOW view
But the button is not clickable User can't edit and add the existing CR in ritm and also can't remove the CR.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
the link has approach to create custom Edit button and it has worked for many people
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
I will have to see if I get time to try that in my PDI
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
First check the permission relationship is stored in sc_req_item.change_request or a custom m2m table and check user having write access to that table and edit ACLs .If the ACL denies update/delete, Workspace disables buttons.
please provide screenshot to help you in better way.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Hi @surajbiswal
Navigate to Declarative actions -> Related list actions
Create a UI action on change_request table and paste below code to the client script
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Hi @Shruti I tried above but when clicked on the edit button nothing happened.

