Custom Edit Button under change request in SOW is not clickable
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‎02-16-2026 06:12 AM
I have created a Edit action button in RITM --> related list--> change request on SOW view
But the button is not clickable User can't edit and add the existing CR in ritm and also can't remove the CR.
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‎02-17-2026 04:22 AM
the link has approach to create custom Edit button and it has worked for many people
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎02-17-2026 10:38 PM
I will have to see if I get time to try that in my PDI
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎02-16-2026 07:59 AM
First check the permission relationship is stored in sc_req_item.change_request or a custom m2m table and check user having write access to that table and edit ACLs .If the ACL denies update/delete, Workspace disables buttons.
please provide screenshot to help you in better way.
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‎02-17-2026 03:35 AM
Hi @surajbiswal
Navigate to Declarative actions -> Related list actions
Create a UI action on change_request table and paste below code to the client script
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‎02-17-2026 03:53 AM
Hi @Shruti I tried above but when clicked on the edit button nothing happened.
