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Custom Edit Button under change request in SOW is not clickable

surajbiswal
Tera Contributor

3 weeks ago

I have created a Edit action button in RITM --> related list--> change request on SOW view

But the button is not clickable User can't edit and add the existing CR in ritm and also can't remove the CR.

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18 REPLIES 18

Shruti
Giga Sage
In response to surajbiswal

3 weeks ago

Can you share the screenshots

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surajbiswal
Tera Contributor
In response to Shruti

3 weeks ago

Hi @Shruti   Please find the below Screen shot.

Preview file
119 KB
Preview file
108 KB
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Shruti
Giga Sage
In response to surajbiswal

3 weeks ago

Check  the error in browser console on click of edit button

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Tanushree Maiti
Giga Sage

3 weeks ago

Hi @surajbiswal ,

 

Check this community article. Hope it will help you.

 

https://www.servicenow.com/community/developer-articles/solved-workaround-for-quot-edit-quot-buttons...

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
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