Custom widget not getting displayed

vidhya_mouli
Giga Sage

I have created a custom widget (Scope: Service Portal - Standard Ticket). When I insert this widget into a Ticket Configuration (Incident) - (custom) Tab Configuration, it does not appear. When I insert the same widget on the home page of the Employee Center, it works. How to make it appear in the Standard ticket page?

1 ACCEPTED SOLUTION

vidhya_mouli
Giga Sage

It worked when ID was specified.

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1 REPLY 1

vidhya_mouli
Giga Sage

It worked when ID was specified.