Customizing the Preview View for "Document ID" Field on Approval Table without sys_popup
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3 weeks ago
Hello all.
I have a question regarding the preview screen for the "Document ID" field on the Approval table (sysapproval_approver).
Is it possible to specify a particular view for the preview screen that appears when hovering over or clicking the reference icon for the "Document ID" field?
We would like to display a specific view of the referenced record (e.g., a custom view) instead of the default.
Ideally, I would like to achieve this without creating a new view specifically named sys_popup or similar.
Is there a way to configure this directly, perhaps through a system property, or another method?
Any insights or suggestions would be greatly appreciated!
Thank you.
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3 weeks ago
not possible
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader