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CXS:Additional Resource Configurations List missing some records which are available as in OOTB

Pratap Singh Pa
Tera Contributor

This is with regards to Contextual Search:

We were trying to add few new resources to the source selector on a form(As per Docs: Add additional resources to the source selector of a form • Zurich ServiceNow AI Platform Administra...)

However on our company instance certain records/options were missing. All such options are available in PDI as in OOTB. We checked below mention tables

Additional Resource Configurations List
 

PratapSinghPa_0-1790011659322.png

Search Resources[cxs_search_res_config]

PratapSinghPa_2-1790011874937.png

 


Table configurations[cxs_table_config]

PratapSinghPa_1-1790011767307.png

It's missing everywhere.

We tried creating new table config and Search context, but it didn't work.

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