dashboard creation

DhanashriB · ‎03-12-2025

Hi Everyone,

I need to create this particular report in dashboard. Need to know the steps to create this report.

Thanks & Regards,

Dhanashri Bhukte

Dr Atul G- LNG · ‎03-13-2025

Yes, it can be done. All these reports are of the single score type and are created in the task_sla table, likely using a support or database view. You can add a condition where the elapsed time is between 50-80%.

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Mark Manders · ‎03-13-2025

This is not 1 report, it's 4. These are single scores. Just create each one and put them next to each other on a dashboard.

Since you already have them, not sure where you are stuck. You can just open the reports you have and reuse/recreate them.

Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Ankur Bawiskar · ‎03-13-2025

@DhanashriB

what did you start with and where are you stuck?

It's simple requirement.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader