Dashboard 'View All' is not working for a particular User
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05-14-2025 02:06 AM
For a Particular user when they try to click on 'View All' the link is not working in the Dashboard. I'm not sure where to configure for it. Could you please help?
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05-14-2025 02:23 AM
Hi @Kri
is user getting any error?
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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05-14-2025 02:36 AM
View All page is not loading for the User
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05-14-2025 02:41 AM
Hi @Kri
It seems difficult to identify the reason since the issue is happening with just one user. Is there a pop-up blocker in place? You could also try comparing the user with another working user using the Access Analyzer to see if any roles are missing.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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09-15-2025 07:01 AM
Anyone found solution for this ?
I have a group for which the dashboard is shared, the user can view report , can view records in table it is just user can not 'View All' in a list grouped Report
tried to impersonate user from same group it is working for them, tried clear catch and deleted the record of dashboard from par_dashboard_cache.LIST , but still issue remain same,
at this point i am not sure what to do with this.
there is no error in console,
there is no plugin on browser
let me if someone has any solution
Thanks in advance.
