Dashboard widgets disappearing intermittently from multiple tabs

usmanalisye
Tera Contributor

 

Hi ,

We are facing an issue where dashboard widgets are disappearing intermittently from multiple dashboard tabs without any manual deletion.

Issue Details:

  • Initially observed on one dashboard tab and later noticed on other tabs as well

  • Widgets disappear automatically while switching between dashboard tabs

  • Once removed, widgets must be recreated manually

  • Issue is intermittent and difficult to reproduce consistently

Observations:

  • Issue is seen by both admin users and business users

  • No intentional deletion activity identified

  • Tabs become empty after some time/navigation between tabs

Business Impact:
This issue is impacting business users who rely on these dashboards for daily monitoring and reporting activities. Missing widgets are affecting operational visibility and dashboard usability.

Questions:

  1. Has anyone faced a similar issue with dashboard widgets disappearing intermittently?

  2. Are there any known issues related to dashboard tab configurations, caching, or personalization?

  3. Any recommended logs, tables, or audit checks to identify why widgets are getting removed?

  4. Could this be related to user preferences, ACLs, workspace caching, or dashboard configurations?

Any guidance or recommendations would be greatly appreciated.

Thank you.

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