Data from a newly created table is not visible for users to pic from service portal

[Rini1]

Hi all,

I have created a new table ("Service Catalog Parent Tables" with following fields in it (Name, Company, class, created, created by, Tags, Updated, Updated by, Updates)). And created a child table 'Data Protection Advice & Guidance Tables' under the parent table to refer it for a catalog item. Now I have imported the data into this table, but the options are available to select from portal only for admins and service desk members. Not sure what is causing it to restrict the data for other internal employees as well as customers. 

PS: Although the catalog item is made available for specific customers, they could view all others variables from that cat item, only the field referring the above child table couldnt be seen.

How do I sort this, any guidance would be much appreciated.

 Thanks

Rini

[Dr Atul G- LNG]

Hi @Rini1 

Please provide some screen shot

also Now I have imported the data into this table,: Which table you referring. 

[Rini1]

Thank you for the reply.

Data imported into Child table 'Data Protection Advice & Guidance Tables' and this table is referred in the catalog item. Attached screenshot for reference.

Thanks

Rini 

[Dr Atul G- LNG]

Hi @Rini1 

IS any ACL blocking?

or try to create a field and see if the values are getting populated. 

[Rini1]

Is there any easier ways to check the ACL restricting the data?

Thanks

Rini