Data Import Problem - Processed: 0, inserts 0, updates 0, errors 0, empty and ignored 0, ignored errors 0

[Gnani1]

Lately, we are working on integration to automate the data import from the vendor on the daily basis. The file that is being pushed to the MID server is not processing successfully. Although there are no errors, but, no records are processing with the file.But, when we copy the data to a different file with the same columns headers it works good.

The issue, when we use the file from "Load data" module.

Processed: 0, inserts 0, updates 0, errors 0, empty and ignored 0, ignored errors 0  (0:00:00.030).

Please help.

[Ankur Bawiskar]

Hi,

So the issue is with the file which you are always using. The System might not be able to find the column headers properly and hence this issue.

Why not use the other file which is working and inform the 3rd party team to send the data in same template format.

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks
Ankur