I was just wondering if anyone has tried importing into service-now with anything that is not a comma delimited file. Since we have commas in our actual data our guys have programmed a pipe ( | ) delimited file. I have not tried this since I have always had problems getting the csv file to import. I usually import the data to excel then import to service-now but since we want to run a nightly update of this data I'm trying to figure out what we can do since the only way we can export the data from our system is via text file (.txt).
