Data Migration

[leachy23]

Hey all, 

We are currently building a custom scoped app to replace a misused OOB CSM module. There is a requirement to migrate all historic tickets along with attachments and Worknotes to the new Application for both Audit and Reference. From a mapping perspective this shouldn't be an issues as Caller, Short description states will be fairly standard, the key things are really Attachments and ticket history.

However I have no experience in a bulk migration like this so not really sure where to begin?

[markherring]

Hi Leachy23,

You can also migrate your data without any code or transform maps using the Precision Bridge Instance Migrator tool - see https://precisionbridge.net/instance-migrator

Regards

Mark

[DataF5]

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