Data not populating on custom field from front end (portal) to back end.

shubhamverm3478
Tera Contributor

Hi,

I created a custom field "Total Amount" on front end (portal),same on back end.

I entered data on front end ,But it's not populating on back end.

How can I achieve this?

 

 

Thanks in advance.!

 

PFA for reference.

1 ACCEPTED SOLUTION

Hi @shubhamverm3478 

 

Please mark as accepted solution and open a new bridge for your another question that will not confuse people. Thank you 🙂

--------------------------------------------------------------------------------------------------------------------------


If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!

Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

 YouTube: https://www.youtube.com/@learnservicenowwithravi
 LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/

View solution in original post

4 REPLIES 4

dhanrajb
Tera Guru

Hi @shubhamverm3478 ,

 

Is this a Record Producer or Catalog Item? If this is a Record Producer, you need to map that field in the table. If it is a catalog item, you can use business rule to do so.

 

Regards,

Dhanraj.

Ravi Gaurav
Giga Sage
Giga Sage

Hi @shubhamverm3478 

I believe its a Record Producer make sure that while creating a field on RP "Total Amount" check map to field option to the exact field you want to be populate and that should work.

See the image :-

RaviGaurav_0-1725257032585.png

 

--------------------------------------------------------------------------------------------------------------------------


If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!

Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

 YouTube: https://www.youtube.com/@learnservicenowwithravi
 LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/

Hi @shubhamverm3478 

 

Please mark as accepted solution and open a new bridge for your another question that will not confuse people. Thank you 🙂

--------------------------------------------------------------------------------------------------------------------------


If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!

Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

 YouTube: https://www.youtube.com/@learnservicenowwithravi
 LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/

Community Alums
Not applicable

Hi Ravi

Can I implement total amount field on a workspace view as well? Total amount on portal, backe end, workspace connectivity?