Data Policy Error
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15 hours ago
2 REPLIES 2
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37m ago
Hi @neelamallik,
according to the error message it seems that you are trying to resolve incident without populating a resolution code which is under a related tab...
Could you ensure that the resolution code is filled?
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100 % GlideFather experience and 0 % generative AI
100 % GlideFather experience and 0 % generative AI
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20m ago
Hi @neelamallik
The screen shot say it's dat policy error only, did you check is any UI policy or data policy which working cross references n giving this error.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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