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Data Policy Error

neelamallik
Tera Contributor

‎02-21-2026 12:47 AM

Hi Team,

 
I'm disable all Data polices still I'm getting error while executing UI Actions, kindly please have a look in to this query asap
 
 

 

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glideFather
Tera Patron

‎02-21-2026 02:48 PM

Hi @neelamallik,

 

according to the error message it seems that you are trying to resolve incident without populating a resolution code which is under a related tab... 

 

Could you ensure that the resolution code is filled?


✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---
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Dr Atul G- LNG
Tera Patron

‎02-21-2026 03:06 PM

Hi @neelamallik 

 

The screen shot say it's dat policy error only, did you check is any UI policy or data policy which working cross references n giving this error.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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