Data Privacy and Anonymization during clone

[ServiceNowVS]

Hi Team,

I am trying to anonymize data using Data Privacy(Vault) during cloning my Prod over Subprod (Subprod data should be encrypted). However it is not working. Did anyone faced this issue?

I have followed below steps based on the documentation:

1) Install all Data privacy related plugins in my Source instance

2) Created Data privacy policy configuration (Apply when cloning) in my Source instance.

3) Scheduled cloned

Once clone was completed, nothing was anonymized in my target instance.

Couple of questions:

1) Do i need to install these plugins in my target instance as well?

2) Where do i need to create Data privacy job? If yes, which instance it has to be?

3) The cleanup script "Apply Data Privacy Policies" in my target instance is not tagged to the clone profile i am using. Can that be an issue? If yes, i am not able to add "System profile" in this cleanup script.

Appreciate the response.

[Viraj Hudlikar]

Hello @ServiceNowVS 

Q1-> Yes

Q2-> Yes on source instance if you want this to be triggered before/during clone

Q3-> The "Apply Data Privacy Policies" cleanup script must be associated with your clone profile.

If it’s not linked, anonymization will not trigger during cloning. To fix: Navigate to Clone Administration > Cleanup Scripts, edit the script, and ensure your clone profile is selected under System Profiles.

Check this video:

https://youtu.be/VHz-JPqI6dY?si=9oMmq2ZV24CwnSrs

https://youtu.be/Zu-ZmHgDURU?si=ZUhaoUEvXXRW52OC

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[ServiceNowVS]

Thanks Viraj. Further questions:

Q2: For Data privacy job, i can create that in Source instance but not able to schedule that job if i am selecting a Policy where "Apply when cloning" is true.

Q3: When i am trying to edit the cleanup script, i do not see "System profile".