Date field - Display value is 1 day before to actual value in field

tkrishna29
Giga Guru

I have a custom date field on the form that shows the date as:

find_real_file.png

When I check the XML of the record, the date is: 

find_real_file.png

Rest other date fields are showing the exact time. Is there something I have to configure in the field display attributes to show the exact time on the form? Right now, this field has no attributes configured.

Greatly appreciate your help.

Thank you,

Krishna

 

1 ACCEPTED SOLUTION

Shane41
ServiceNow Employee
ServiceNow Employee

Hi Krishna,

The time you see on the form will be based on your accounts timezone settings

Look at your user profile (sys_user table) and change the timezone field

find_real_file.png

Hope this helps,

Shane

View solution in original post

3 REPLIES 3

Shane41
ServiceNow Employee
ServiceNow Employee

Hi Krishna,

The time you see on the form will be based on your accounts timezone settings

Look at your user profile (sys_user table) and change the timezone field

find_real_file.png

Hope this helps,

Shane

Hello Shane,

Thank you. That helps!

 

jeffreyluto
Tera Contributor

What happens if the date shows the day before what was imported via load data for a list of users?

Is the a problem with the Date format in the transform map? or the sys_user table?