Deactivate virtual agent

Akki1
Tera Contributor

‎12-01-2024 07:53 AM

Hi,
We are using AgentChat and we for trying purpose we also activated the virtual agent thing. Is there a way to deactivate or turn virtual agent off?

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Nikhil Bajaj9
Tera Sage

‎12-01-2024 08:03 AM

Please check this link - https://www.servicenow.com/community/csm-forum/how-to-disable-virtual-agent/m-p/388734

 

Regards,

Nikhil Bajaj

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Nikhil Bajaj
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