Decide which SSO Provider to use for 2 service portal
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06-11-2025 07:39 AM - edited 06-11-2025 07:41 AM
My company will use ServiceNow ITSM for internal employees and external users. And we will setup 2 SAML SSO provider, one for internal employees and another for external users. If we will build two different portal pages for these 2 groups of users, how do we configure which SSO to use for each portal page in the SP initialed SSO scenarios?
Also, we will expand our external users in the near future, which could include more SSO providers. How do we specify which SSO provider to use for the same external user portal page for the SP initialed SSO scenarios?
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