Default ServiceNow Admin Credentials update
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11-13-2024 05:30 AM
Hi Everyone,
If we change the default admin password in our instance what is the impact
1. Is is good to change password of default admin which is created in ServiceNow by default ?
2. Do we have any jobs or configurations that uses admin credentials by default?
3. If we change the password, do we face any issues on the instance ?
4. Do we have any impact on mid servers or else system upgrades?
I want to understand this better what is the use of this account and what happen if we disable this as well.
Thanks!!
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11-13-2024 06:36 AM
I believe it is common to set/change the password for the 'admin' account. Only those users/services that log in using that user will have to use the value. Many jobs run as 'admin' but the account password does not affect those.