Default value Delegate Ends

[Mark Roethof]

Hi there,

Has anyone noticed that there is a default - out-of-the-box - Ends date/time on the Delegates form? Also an idea why this has been set (as it is the first of a particular year). Or why you would do this from a functional point of view? We are brainstorming about why, and why not just to make this default value empty.

Also notice, and a bit funny...
The default value is actually set to the first of 2020! Also validated on New York instance, still the same. So probably, if you didn't change this... in a few months the default value for ends will always be in te past 🙂 I will just log a HI case for this.

Kind regards,
Mark

---

LinkedIn

[Bart van der Wu]

Hi Syed,

The default value can be found in the dictionary of the field. 

Go to https://yourinstance.service-now.com/now/nav/ui/classic/params/target/sys_dictionary.do%3Fsysparm_qu...

and open the Default value section. 

There you can uncheck the 'Use dynamic default' box or (if you do want a default value but with a different date) create a new dynamic default value and choose that in the 'Dynamic default value' reference field.

[Bart van der Wu]

It looks like in New York Hot Fix 1 they solved the issue of the end date expiring on 01-01-2020 but the solution is not satisfying. They changed the dynamic default value to 'First Day of 2100 (Date and Time)'!

We've cleared the default value since 2100 is ridiculous.