Delayed Transaction issue

suresh96
Tera Contributor

We’ve noticed a delayed transaction issue occurring during parent incident updates. Is there are any known limitations or constraints related to child incidents?

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @suresh96 

It seems like there are no known issues with this. The problem might depend on the amount and type of data you're calling or updating. This post could help you with troubleshooting further.

 

https://www.servicenow.com/community/developer-articles/effective-troubleshooting-of-slow-transactio...

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Ankur Bawiskar
Tera Patron
Tera Patron

@suresh96 

check these links to troubleshoot

A step by step guide to debugging slow transactions 

How to troubleshoot a slow transaction 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader