Delete all closed incident when user click on module

[Mark Wood]

Hello Experts,

I have created a module in my application that allows users to delete all closed incidents. When a user opens this module, a pop-up should appear, asking the user if they really want to delete all closed incidents. When the user clicks "yes," all incidents should be removed from the incident table.

[Ankur Bawiskar]

@Mark Wood 

First of all why to delete closed incidents?

Is this a business requirement? I haven't see any customer deleting closed/resolved incidents in my past implementations.

[Mark Wood]

Hello @Ankur Bawiskar 

I have a question regarding an incident, but my actual requirement pertains to events. I am looking for a solution to clean up events that are in the closed state. When I inquire about incidents, I tend to receive quick responses, but when I inquire about events, most people seem unaware. That's why I'm posing the question in the context of incidents. I hope you can provide me with a suitable solution for this requirement.

Thank you.

[Mark Roethof]

Haha smart one to wrap questions that way 😁

[Ankur Bawiskar]

@Mark Wood 

events in closed state? is this referring to event management module?