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Delete update set

June Anderson
Tera Contributor

attempting to create an update set and I mistakenly click on a wrong scope, that created, a default update set for that scope. This was done quite a few times before I realized I had created multiple update sets on wrong scope. I figured I can backout of it but issue is, every time I back out, the system automatically creates a default update set 

 

Now I will like to delete all the unnecessary update sets created, but when I click on the drop-down, the delete option is grayed out

 

How can I delete all these unnecessary update sets. They have no data and I just want them gone

 

I have the admin role, I would think with this role, I can delete an update set 

JuneAnderson_0-1693375456334.png

 

 

5 REPLIES 5

Sagar Pagar
Tera Patron

Hi @June Anderson,

 

I would suggest to mark them with Ignored state, instead of deleting as best practices. Once you clone it form higher instances. It will be not there/ removed.

 

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers! 👍🏻
Thanks,
Sagar Pagar

The world works with ServiceNow

thats the thing, even when I make them as ignored, the system just automatically creates another 

Hi @June Anderson,

 

Keep as it is. No need to worry about the smae. I believe it will not cause any issue.

Once you clone it form higher instances. It will be not there/ removed.

 

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers! 👍🏻
Thanks,
Sagar Pagar

The world works with ServiceNow

I think you used the default update set. In the current one that is in progress, uncheck the 'default' checkbox.


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