Delivery/Shipping Address

Dillin  Bradley
Tera Expert

Hello,

 

I am looking to be able to populate a delivery/shipping address from potentially 2 different spots. 

 

We have users that are located in an Office that is created as a location and that address populates correctly upon checkout in the Service Catalog, however we have quite a few users that are remote and thus do not have a "Location" with an address in our system. How can I populate the address info from the user record if their location is Remote and has no address. 

 

5 REPLIES 5

Kristen Ankeny
Kilo Sage

If you're talking about the widget in the portal, you'll most likely need to make a new version of that widget and update the code that pulls the address information to be conditional.

Thank you for the quick reply Kristen!! Any help with getting the coding correct? It would be greatly appreciated, as I do not have a ton of experience updating this aspect!

Kristen Ankeny
Kilo Sage

Let me play around with a personal dev (we'll see if someone else provides an answer before that).

Awesome!! Thank you!!