Delivery/Shipping Address
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12-06-2022 08:22 AM
Hello,
I am looking to be able to populate a delivery/shipping address from potentially 2 different spots.
We have users that are located in an Office that is created as a location and that address populates correctly upon checkout in the Service Catalog, however we have quite a few users that are remote and thus do not have a "Location" with an address in our system. How can I populate the address info from the user record if their location is Remote and has no address.
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12-06-2022 08:46 AM
If you're talking about the widget in the portal, you'll most likely need to make a new version of that widget and update the code that pulls the address information to be conditional.
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12-06-2022 08:56 AM
Thank you for the quick reply Kristen!! Any help with getting the coding correct? It would be greatly appreciated, as I do not have a ton of experience updating this aspect!
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12-06-2022 08:58 AM
Let me play around with a personal dev (we'll see if someone else provides an answer before that).
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12-06-2022 08:59 AM
Awesome!! Thank you!!