Desktop notifications and Mobile App push Notification

[anubhavr]

How to enable and check whether desktop and mobile app push notification is working??

[jnovack]

As far as I know, does not exist.   Those are screenshots I grabbed from Google as examples.

You have to remember, ServiceNow is a huge product, they are about 4-5 years behind in Web 2.0 Coolness(tm).

[anud]

Hi Anubhav,

Any Idea on how the Push Message works, I want to create a Message and circulate that to my Entire Team, In that case how to set up a Push Message.

Thanks in Advance

Anupama

[anubhavr]

Hi Anupama,

Push notification is nothing but Mobile App notification. You have to first enable Mobile push notification from setting gear in Your instance. You have to install ServiceNow app from play store. In smartphone you will get notifications same as you get notifications for Whatsapp or Facebook etc.

[VigneshMC]

Hi Anubhav,

Did you find anything on desktop notifications?

Thanks,

Vignesh

[sagaragarwal_]

Hi,

Not sure Servicenow provides Desktop notification ability which can fulfill your requirement, however, there are multiple browser extensions that you can install to achieve this.

However, these are not by ServiceNow so use them own your own risk.

For custom needs, you can always build something , a local app, an outlook rule, browser extension...

Thanks