Developer instance is slow/unresponsive

EricY0072105192
Giga Contributor

‎04-17-2025 05:34 AM

My developer instance, dev302303, is running very slow and is all but unresponsive. I released my old instance and requested a new but the problem persists. Just logging into my instance takes upwards of 10 minutes

 

I understand that there is no support for these instances, but is there a known issue with instances?

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2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-17-2025 06:45 AM

Hi @EricY0072105192 

 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

  1. There is no support available for PDI.
  2. If you can wait, let's wait a bit longer.
  3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

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Dr. Atul G. - Learn N Grow Together
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Sandeep Rajput
Tera Patron
Tera Patron

‎04-17-2025 07:53 AM

@EricY0072105192 If you have already been waiting for quite some time then I suggest you to release the existing PDI instance and request for a fresh one. Unfortunately, there is no official support available for the Personal Development Instances and requesting a new instance is only solution available to resolve it.

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