Developer Instance not working.

[anthony_d41]

My Developer Instance hasn't been working for the last 5 days. On the top of my screen it says: 
Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available.

and the middle of my screen says:
The instance is offline. Please check again in a few minutes.

I have important work that I don't want to lose. Please help

 

[Maik Skoddow]

Hi

unfortunately the Community cannot help you as we are not working for ServiceNow and there is also no official support for PDIs - only self-services.

You just can wait and hope that your PDI is coming back. 

Maik

[AndersBGS]

Hi @anthony_d41 ,

As you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:

1. Wait - it should come online after the unscheduled maintenance.
2. Release and request a fresh installation. Please note, that all work that is not backed up will be lost. There is no possibility to restore the PDI.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders