Developer Instance offline

gconn
Tera Contributor

My instance is offline and will not come back online. Should I release and start new? A lot of work will be lost.

1 REPLY 1

AndersBGS
Tera Patron
Tera Patron

Hi @gconn ,

 

As you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:

  1. Wait, it should come online after some time.
  2. Release your instance and request a fresh installation. Please note, all development work that hasn't been backed up will be lost for good.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/