Difference between a Request State and State
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06-29-2015 09:23 AM
Hi
Could someone explain to me the difference between a "Request State" and "State" for a Request Task, as I am unsure what to use to for me to know what the actual Status of the Request is i.e. open, closed etc...
Thanks
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11-03-2015 09:16 PM
I believe the older table level state fields were existing in versions prior to when the [ task ] table got flattened (incident, problem, change all used to be their own table). Now that all these tables are flattened into task, there is really only need for one [ state ] column. Personally I would stick to using [ state ].
Regards,