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difference between configuration and customization

sasi
Tera Contributor

Hi,

what is the difference between customization and configuration. and which one is the best to choose

 

Regards,

Sasikala.

5 REPLIES 5

Ashu2
Giga Contributor

Hi

 

https://www.iqs.com/resources/white-papers/differences-and-benefits-of-software-configuration-versus-customization/

 

https://community.servicenow.com/community?id=community_question&sys_id=336d8be9db9cdbc01dcaf3231f9619bd