Difference between sc_cat_item_content and sc_cat_item_producer

[Maddysunil]

Hey everyone,

I was exploring catalog and have come across a catalog "quality and Risk" which has few catalog items. I opened two item and observed that table name is different in both item, ..Can anyone explain me the difference between these two tables sc_cat_item_content and sc_cat_item_producer

[Swapna Abburi · Accepted solution]

@Maddysunil 

Content Item (sc_cat_item_content) and Record Producer (sc_cat_item_producer) are types of catalog items. Content Item usually provides information and not for ordering an item. Example: you can redirect users to KB Article or External site using content item.

Record Producers allows end users to create task based records like Incident, change etc from Service Catalog form. Example: Report an Issue form to create an Incident record.