Different approval notifications for different approval groups

[steveturley]

I'm trying to work out how to create different Request Item notifications for different Approval Groups

Basically I need different text for each group of approvers and it needs to be sent only when an approval is requested from that group.

I've been trying to use 'who will receive' but that doesn't restrict by approval group triggered and 'approval for.requested item.item' but that's v.complicated due to the number of items

Thanks!

[Mark Manders]

How are you setting the approvals? Through flow or workflow? You could create the notifications in there.

Or you create an email script configuring the different texts based on the approval group. (if group = abc, text = xyz)

[steveturley]

I was trying to create duplicates of the ootb 'Request Item Approval Requested' notification for each approval group  and add conditions to it.

I guess the workflow route could be an option although we have a lot of catalog items.

I don't think my scripting skills are good enough for an email script tbh.