disable auto assignment of tickets.

[burch]

is there a way to disable the auto assignment of tickets?   It's causing problems and it's not something we are going to ever be able to use.

Thanks

[German Alvarez2]

This way of assignment in my opinion is much better than using a Business Rule.

1/ There you can Check for Conditions to apply or to not apply

2/ You can do direct and simple assignments, also you can run complex scripts

3/ Easy to check, customize and maintain.

For sure, It makes very simple which using Business Rules will be a nightmare.

Enjoy it!