Disable Chrome location permission popup for the service portal

[Siddhesh Wani1]

When we searching any thing in the service portal the location permission popup came, I need to deactivate it. 

I made some changes in the system property 'glide.service_portal.disable_location_tracker' previously it is true so I made it false, Still the popup is came. I tried with both true and false in the property still getting the popup. If anyone know how to handle this situation. 

[Ahana 01]

Disabling Chrome location permission popup for the Service Portal is more of a browser setting than a ServiceNow configuration. However, I can guide you on how to disable it in Chrome:

1. Open Chrome and go to "Settings".
2. Scroll down and click on "Privacy and security".
3. Click on "Site Settings".
4. Under "Permissions", click on "Location".
5. Disable the "Ask before accessing" option.

Please note that this will disable location permission popups for all websites, not just the Service Portal. If you want to disable it for specific sites:

1. Under the "Location" settings, you can see a list of websites with their location access.
2. Find your Service Portal URL and change its permission to "Block".

Remember, this is a client-side setting and needs to be done on each user's browser. It's not something that can be controlled from the ServiceNow platform itself.

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[Dr Atul G- LNG]

Hi @Siddhesh Wani1 

Need to do chrome setting.

[suvro]

Is this the only solution? 

Every user is impacted by this and it happens in Firefox as well. 

Is there any solution which resolves every users issue , which can be independent of browser, some fix that needs to be done in servicenow rather than browser settings??