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Disable preview button on custom workspace records

Dhana3
Kilo Sage

‎09-03-2024 08:42 AM

I have created a custom workspace in ServiceNow using UI builder. For viewing the record I am using the record template page in the UI builder. I need to disable the preview functionality for reference fields on the record page. I tried disabling the same is event mapping, but no luck.

 

Dhana3_0-1725378088041.png

When the user clicks on i button nothing should happen or completely hide that i button - -anything will do...But can't find this configuration...

 

Please help!!!!

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Sheldon  Swift
ServiceNow Employee
ServiceNow Employee

‎09-03-2024 10:52 AM

Hi @Dhana3 - I am not aware of a configuration option controlling the visibility of the "Open Record" button in the UI Builder specifically, but you can probably use the CSS workaround described here.

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