Disable UI action from Service Portal

[mohanambalnanja]

Hi All,

Need a help on disabling 'New' button from the Service Port for the table 'rm_enhancement' table.

Thanks.

[Sid_Takali · Accepted solution]

Hi @mohanambalnanja Refer this KB Article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0719225 Or simply follow below steps

Step 1. Ctrl + Right Click

Step 2. Click on Pencil icon of Data Table from URL Definition instance 

Step 3. Add below code to "Additional options, JSON format" field

{
"show_new" : { 
"displayValue" : false, 
"value" : false 
} 
}

Step 4. Save the form and verify on portal

Please make my response Correct/Helpful

Regards,

Sid 

[Sid_Takali]

@mohanambalnanja If my response resolves your issue, then please make sure to make my response Correct Solution and close the thread. 

[Yashsvi]

Hi @mohanambalnanja,

please check below links;

https://www.servicenow.com/community/developer-forum/how-to-hide-cusomt-ui-action-in-service-portal-...

https://www.process.st/how-to/hide-ui-action-button-in-servicenow/

Thank you, please make helpful if you accept the solution.