Discovery schedule job struck with Active status.

[sukran]

When we ran discovery schedule job it gets struck on active state and not moving further

But quick discovery works as expected.

what could be the reason?

[Manmohan K]

Hi @sukran 

The time taken for a discovery schedule to complete depends on the number of CIs being discovered.

But Quick Discovery is used to discover a single device.

Hence why Quick Discovery gets completed.

For Discovery working slow or getting stuck, you can refer below article

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0676340