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03-04-2023 12:30 AM
1. Which of the following objects does a Display Business Rule NOT have access to?
- previous
- GlideSystem
- g_scratchpad
- Current.
Please Help me with this question ?
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03-06-2023 06:56 AM
I did a little test for this to see what is actually happening with previous.
- In an incident, I set short_description to "test".
- I created a Display BR with this as the action to take:
current.setValue('short_description', "THIS IS NOT A DRILL");
current.setValue('description', previous.short_description);
- The results showed that the current value for short_description updated to "THIS IS NOT A DRILL" on display. However, the description field showed the same value rather than "test" which was the original value. So, even though previous exists as an object that "could" be used, it is not correct for Display BRs.
Claude E. D'Amico, III - CSA
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10-09-2023 12:26 AM
So no answer here since all of them will be accessible?