Display Oldest New Incident Age in Trend Report

supriya pratapa · 41m ago

I have a Trend report that shows incidents in the New state based on their created date. I want to display an informational message indicating the age of the oldest incident in the New state. For example, if the oldest New incident has been open for 30 days, the message should display: ‘Oldest New incident: 30 days.

Ankur Bawiskar · 32m ago

@supriya pratapa

share screenshots of how you configured and what's the output?

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

supriya pratapa · 26m ago

Hi Ankur,

Dr Atul G- LNG · 27m ago

Hi @supriya pratapa

I don’t think we can display a message like this. Only the legends in the bar report are visible.

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Dr. Atul G. - Learn N Grow Together
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Dr Atul G- LNG · 21m ago

Hi @supriya pratapa

It’s not possible to add an information message here. Additionally, the report you’re using is a legacy version and will be deprecated soon. Kindly switch to Data Visualization.

https://youtu.be/UNnSPE2eP4s

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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