Docusign Integration with Servicenow using REST API

[harishdasari]

Hi,

Anyone integrated docusign with servicenow.

I am able to generate OAuth Token, can I know what are steps next steps to send the envelopes to the users and what is the procedure.

Thank you.

[Ankur Bawiskar]

Hi Harish,

Here are the steps which you can follow:

1) Use the Oauth token and consume the api with post method, send the token in header. This you can find easily. example below.

Key	Value
Authorization	Bearer ${token you received in earlier step}
Content-Type	application/json

2) view here for the post body. this link should explain you how to send various parameters

DocuSign

Links:

Following links should be helpful:

Service-now integrate with   docusign

How to Create Docusign envelop using service Now rest Message

DocuSign web service integration

DocuSign REST API Guide

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.

Thanks

Ankur

[harishdasari]

Hi Ankur,

Thanks for the response.

I am not sure what I have to give here in the HTTP request as shown in screenshot, can you please help me what I have to give here.

and where should I use Key & Value ?

[Ankur Bawiskar]

Hi Harish,

Set one of the http header as static as follows:

Name - Content-Type

Value - application/json

the other header for the authorization you need to set as dynamic. so have it as follows and set the header through scripts

no need to create it under http header request since you will be setting it with script

var authorizationHeader = "Bearer " + accessToken; //accessToken already you have in step 1

try {

var r = new sn_ws.RESTMessageV2('DocuSign API', 'post');

r.setRequestHeader('Authorization', authorizationHeader);

// set other parameters

var response = r.execute();

var responseBody = response.getBody();

var httpStatus = response.getStatusCode();

}

catch(ex) {

var message = ex.getMessage();

}

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.

Thanks

Ankur

[harishdasari]

Hi Ankur,

Thank you so much for your help.

I am almost getting it done.

I have few doubts please clarify me.

Where I have to set header for the authorization as dynamic ?, I mean where that script should be written.

Do I need write business rules as well ?

I got access token but i am not understanding where should I see that access token as it is not displaying anywhere here.

what is bearer ?

thanks once again.