Does any one knows about this error message

[Community Alums]

[Mark Roethof]

Hi there,

What do you want to know?

[Community Alums]

hi @Mark Roethof ,

I am making two fields coalesce here. but the row with same value for field 1 and field 2 gets inserts, rather than update.

for more reference you can see  for detailed question please click here 

[Sid_Takali]

HI @Community Alums https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0547762 

[Community Alums]

Hi @Sid_Takali ,

actually I want to update the record not insert