does every user get a update set? if not what dictates when a user has a update set
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08-22-2024 06:33 PM
What dictates which user has update set or not?
I impersonated Abel tuter, I noticed that i can set update set or scope.
if i un-impersonate and check the update set table, i dont see one for able tuter.
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08-22-2024 09:37 PM
Hi @juan9
By default, there is one Update set provided by SN to all users, and that is the default update set.
Update set, mainly created by developers to capture the business logic/codes and other stuff ( Not the data).
Every company has some naming convention to create updates.
I impersonated Abel tuter, I noticed that i can set update set or scope.
Atul: Yes, you can create on any one behalf.
if i un-impersonate and check the update set table, i dont see one for able tuter.
Atul: Go to Local update set and search with update set name , but in created by your name will be there.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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08-22-2024 10:55 PM
Here is the answer :-
1 .when impersonating, you can create an update set on behalf of the impersonated user.
2.Try going to the Local Update Sets table and searching for the update set by its name. However, note that the "Created by" field will show your name instead of Abel Tuter's.
If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!
Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI
YouTube: https://www.youtube.com/@learnservicenowwithravi
LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/

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08-22-2024 11:17 PM
Hi there,
"if i un-impersonate and check the update set table, i dont see one for able tuter."
Thats because the update you mentioned in the step before, is accessible for everyone with the appropriate access. So not specifically tied to Abel Tuter.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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08-23-2024 01:11 AM
@juan9 Update sets are commonly available for all developers. Update sets are neither tagged with a user nor they are exclusive for a user.