Dot Walking in Workflow Editor
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04-29-2025 06:54 AM
Hello!
I am modifying a catalog item which still uses the Workflow Editor. There is a variable that references the Group table. I have added an 'If' Workflow activity to get the 'Parent' value from the Groups record. I tried dot walking but it's not working. This is my script.
answer = ifScript();
function ifScript() {
if (current.variables.group.parent == 'Facilities') {
return 'yes';
}
return 'no';
}
Please help!
Thank you.
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04-29-2025 07:56 AM
You need to first get the Group record from the variable reference and then access the parent field. You can use a GlideRecord to query the Group table for the record that corresponds to the group selected in the variable.
Here’s how you can modify your script:
answer = ifScript();
function ifScript() {
var group = new GlideRecord('sys_user_group');
if (group.get(current.variables.group)) {
// Now you can access the 'parent' field from the Group record
if (group.parent.name == 'Facilities') {
return 'yes';
}
}
return 'no';
}
Explanation:
GlideRecord for Group Table: You’re creating a GlideRecord object for the sys_user_group table, which is the Group table in ServiceNow.
Retrieving the Group Record: Using the get() method, you fetch the Group record that corresponds to the value in the group variable.
Accessing Parent Field: After successfully retrieving the Group record, you can dot-walk to the parent field and check if the name of the parent group is 'Facilities'.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Uday Rathore
ServiceNow Developer
LinkedIn: https://www.linkedin.com/in/uday-rathore049/
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04-29-2025 08:04 AM
if you are comparing name of the group then you should dot walk to name field
answer = ifScript();
function ifScript() {
if (current.variables.group.parent.name.toString() == 'Facilities') {
return 'yes';
}
return 'no';
}
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader