Download All not visible in a workspace view

Michaelaala
Tera Contributor

In the native view, Download All is visible in manage attachment

Michaelaala_0-1727938140164.png

 

But in the workspace, there is no option to download all attachment.

 

Michaelaala_1-1727938181049.png

 

 

2 REPLIES 2

Ravi Gaurav
Giga Sage
Giga Sage

Hi @Michaelaala 

Below thread will help you :-

https://www.servicenow.com/community/itsm-forum/unable-to-download-attachments-in-workspace/m-p/2844...

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Hi, Ravi.

 

The link is not helpful. We want to have the Download All button to be visible in a workspace view as well.