Download attachment from filenet and attach to the record

Swetha Guligari
Tera Contributor

Hi All,

 

I am working on an integration where the attachment from the third party will be stored in filenet and fileid will be shared to us as payload. Please help me with the steps on how to setup the configuration in servicenow to access the filenet and download the attachment and attach the downloaded file to the record. 

 

Regards,

Swetha Guligari

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@Swetha Guligari 

so what did you start with the integration setup.

We don't know the details so we can't help.

You will have to discuss with the API team on the credentials, endpoint and if it's REST or SOAP

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar Thanks for your response. Filenet is a document repository from which we have to download the file and attach to the record. Wanted to understand do we have any spoke or OOTB API which can be used to do so.

@Swetha Guligari 

There is this Spoke, see if it's the same and it supports IBM FileNet repository

It's a store app and will require paid subscription

Genus FileNet Spoke 

If my response helped please mark it correct and close the thread so that it benefits future readers

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Swetha Guligari 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader