We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

DQuestion on On-Call Scheduling

nirwan_ritik
Tera Contributor

Requirement is to Auto-Assign incidents to Service Desk group members in the round robin manner.

Is On-Call Scheduling helpful for this? Will it assign incidents in round-robin manner.

0 REPLIES 0