Drop down box with a default value: - None -

[amir_a1]

Hello, here is another question, which some of our developers have faced. I just need to double check. 

When creating a drop-down (HTML Select box) menu, the default value "- None -" appears on top of the box.  I am told this is a Service Now default and cannot be overwritten easily.

It kind of doesn't make sense, since it is such a basic function in any HTML editor.  I would like to change that value to read, for instance:  "Please select an item from the list below" . 

Is it really that complicated in SN?

Thanks 

Amir

[Brian Lancaster]

I was able to do this.  It may be a little more development work to make the mandatory work.  On the incident for I added a new Choice filed (drop down) and I choose drop down without -- None --.  The default value of Please select an item from the list below.  So there will be some more coding with making it mandatory.

[Brian Lancaster]

Are you trying to do this on the Service Catalog Item?  If yes are you using the Service Portal?

[Shishir Srivast]

You can remove the - None - from default value and have you text in default table in field dictionary.

also.try to select below highlighted choice.

[Mak2]

Hi there, just wondering if anybody had a solution to this? The problem with default value is that it is that you will ultimately have tables populated with a default value of something that says:

"--This Comment Replaced None--"