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Duplicate Entries Observed in Activity Log

PratikshaK53479
Mega Contributor

 

Hi Team,

We have observed duplicate entries appearing in the Activity Log for records in the Entity [sn_grc_profile] table.

The duplicate activities are visible on the record activity stream, resulting in the same event/update being logged multiple times. this happens only for 'Active' field.

4 REPLIES 4

Ankur Bawiskar
Tera Patron

@PratikshaK53479 

screenshots please

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar , I attached the screenshot

tran073huye
Mega Contributor

Hello,

You can solve issue are that duplicate Activity Log entries are being created for the Active field in the sn_grc_profile table. The same change is appearing multiple times in the record’s activity stream, while other fields are not affected.

Hi @tran073huye , yes only active field is affected and no other