Dynamic field value for name of template table???
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‎01-29-2016 11:17 AM
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‎02-24-2016 09:55 AM
There have been a lot of updates to this thread, and it is working in Geneva, but now it's not working in Fuji - when the Template Applied field is hidden with a UI policy.
Can anyone tell me what would cause a field to not be written to with a Business Rule when Visible=False on a UI policy?
If I inactivate the UI policy the field shows and the above works in Fuji without a problem! If I turn on the following UI policy, the Template Applied field does not get filled in and the attachment on the template does not get applied to the Incident form.
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‎02-26-2016 06:47 AM
Hi William,
my apologies for my absence all this time...
There's indeed a difference between Fuji and Geneva as I just tested this out (wasn't aware of this at all). How come...that's another question, guess it could be handy to ask ServiceNow themselves as I didn't find anything on the Wiki or ServiceNow Docs sites.
Anyway, I'm happy you got it working!
Kind regards,
Stijn