Dynamic Filter One of my groups also shows group's parent

[Alon Grod]

Hi,

I created a list under Incident category in Service Operation Workspace. I used a dynamic filter Assignment group is OneOfMyGroups. I have a problem that the user also see the incidents that the assignment group is his Parent. The goal is that the Parent group can see the child's incident but not the opposite. What should I do?

 

 

 

[Peter Bodelier]

Hi @Alon Grod,

Do you have the dynamic filter Groups I am member of?

This returns the list of groups, without parent.

[ErikJ1]

I've the same problem while creating a dashboard using "One of my groups"

While creating an interactive filter I can use the related list condition: Group members, User, is(dynamic), Me.

But I can't do that on,for example, the incident table since the members of a group isn't related to the incident directly.

Is "Groups I am member of" an OOB filter? Or how would that be implemented?

[Juan Jos_ Garc_]

Hello,

This is a know error on servicenow. Please refer to the following KArticle: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0681349

Kind regards.